Policies

Privacy Policy

We safeguard the data you share with Camelune and explain clearly how it is used across the marketplace experience.

Data we collect

Account details, contact info, purchase history, browsing activity, and documents you voluntarily upload to authenticate goods.

How we process data

We use your information to operate the marketplace, personalize recommendations, prevent fraud, and comply with legal obligations.

Security & retention

Information is stored in encrypted systems with restricted access; we retain it only while accounts stay active or as required by law.

How we use your information

Order management

Contact, shipping, and payment details allow us to confirm purchases, coordinate logistics, and provide proof of authenticity.

Concierge support

Conversation transcripts help our team resolve issues faster and keep a record of commitments made to you.

Insights & marketing controls

We measure engagement to improve campaigns; you can update preferences from account settings or unsubscribe at any time.